USAPHOTONATION.com

[chicago_pool_dude]

I had just ordered a SD450 from USAPHOTONATION.com i called them to check the status of the order they say it has been back ordered for the next 4 weeks. I came to know about there worthiness after i went through these forums. I dont know what i can do now.....but when i ordered my camera avaliablity field showed "YES" i also come to know form these formus and after i went though there website a charge of 7% will be charged if i cancel the order. Can any one tell me what can be done now.

Thanks in advance.

[Sebastian]

http://www.resellerratings.com/seller8278.html

Call your CC company and stop the purchase immediately.

[JamesV]

Thanks for the site Sebastian. I was looking for info on OneCall.com and they have a good rating.

[MaryinRed]

Appears to have great prices but they sell GREY market products which are stripped.

As soon as you order, they email you to call about your order.

Now the "bait and switch" starts- trying to upsell a battery at 5X price.

I declined.

Waited two weeks for the camera and nothing arrives.

I call- get put on hold for about 15 minutes- then teeny bopper type with an attitude explains that they have not shipped because my address had my name at the top. Absurd.

Then it is, we don't have that camera, we only have the USA PACKAGE version for another $200 (almost).

I declined that and when I insisted on the original camera he then explained the imported nature/stripped with menus in Japanese .

I cancelled the order. They confirmed the cancellation.

I will watch my bill to see if they try to charge me something for wasting my time for several weeks.

Don't buy from them

[R707]

I had the same problem. They kept me on hold for no less than 42 min. I waited because it was the work phone. Then a golden voice chick told me they cannot find my order on their d**m computers. Good thing I didn’t pay them a single penny. The cancellation could not be performed because there was no order in the first place. Two weeks later another voice has called me about my order. Funny isn’t it? So, I could finally cancel the entire bloody thing. A total waste of my time!

[myangeldgp]

I had a similar problem with them. i bought a digital camera and a camcorder. they emailed me and when i talked to them they said the cameras were just the cameras, i needed the kits and told me what they would contain. i paid for the kits but received just the camera. i called them several times but just got passed around and wound up with an extension that no one answered. i don't know how they stay in business. they've had 114 complaints with the better business bureau and numerous complaints on ripoff reports. someone even reported them to the attorney general of new york. noone should ever purchase from them. it looks like a good deal but they are definately crooks.

[RayH]

I bought a Canon Rebel XT from USAphotonation.com, and from what I have since read on the internet, I got scammed with the same bait and switch as many others have. I wish I had googled their name and saw the many pages of complaints that came up before I purchased anything. I was informed that I needed to contact them regarding my order. When I did so, I was told that I purchased a Chinese import model, and that it did not have a battery or charger. I was told that I should upgrade to the USA model, so that I could get the full warranty, and the lenses I would get would be glass lenses rather than plastic. Usually I would be sharp enough to have just canceled the order, but I was caught off guard this time, and so I accepted the deal, but after I hung up I had second thoughts. A friend informed me that this is a classic scam and that I might still be able to cancel. I called them back, but got quite the runaround, transferring several times before getting my "sales rep" who told me that I could not cancel because it had already been shipped out. The total cost of the package came to about $180.00 more than the original purchase price, just to end up with actually less than what I originally purchased. I tried to get my credit card company to stop payment, but they said it was too late, and I could dispute the charges. I plan to refuse the shipment when it arrives, and have it returned.

[RayH]

One more thing. From what I have read on the internet, it seems like their scam has been going on for a long time. Can't anybody take these jerks out of business?

[Checaskey]

I placed an order in 2007 from usaphotonation.com. But their website is down and their phone number does not work. Any suggestions on how to get help? They sold me an international camera and now Nikon won't honor the repair because I was not provided with proper paperwork