NormanCamera

[Liz]

I've had excellent A+ service twice from NormanCamera.com

About 2 years ago I purchased a G3 from them because they were the only store where I could find a new one - they had gotten Canons last shipment of this camera. The price was excellent, the service better. They are in Michigan and enjoy a great reputation for many years.

I just ordered a Rebel XT from them (B&H is out of stock on black). They were out of stock on black, but the salesman checked their other store in Grand Rapids - they had one. Because the other store doesn't ship, they brought the camera to the main store, but this held up shipping for one day. Since I waited so long for this camera, I wanted overnight shipping, but it would get here on a Saturday which would cost a bit more money. The salesman said they would ship it - and pay the added expense to overnight it and I would get it Saturday.

I also would like to say how gracious and professional they are. They are so easy to deal with, are always so nice. I just called customer service to get a tracking number. The woman said they were in the process of getting it shipped. She offered to call me back long distance at their expense to get me a tracking number. WOW!

The prices are comparable to B&H. On a scale of 1-10 for all around Quality Service - I give them a 10+

Liz

[almo]

I lived in Grand Rapids for 3 years and in that time I visited Normans many times. The GR store only opened about a year before I moved back to FLA, but I was a regular at the K'zoo store for years. The service at Normans is unblievable! I must have gone 3 or 4 times before I ever bought anything, yet they always had time to talk, and advice to give with a smile, and no sence of haste. I highly recomend them aswell.

A funny little side note, Larry Hine, one of the sales reps at the GR store, is the husband of the CS manager at the photo lab I worked at in GR.

Hope you enjoy that camera Liz!

almo