So I just received an order this afternoon from Freestyle of paper, film, chemicals, and other supplies. I had ordered some 12x16 developing trays as I have someone who has ordered some 11x14 prints. Unfortunately one of the trays arrived cracked right down the middle. Now the trays are only $8.99 each and I was just going to write it off but, I called Freestyle anyway. A 30 second phone call later and "we'll get another one right out to you". Thanks again Freestyle! They have continued to show top notch customer service and will continue to be my go to spot for all my supplies :thumbsup:

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