Saw an enticingly low price for a camcorder and ordered it without checking the ratings. I have had this kind of experience once before, but that was a different web site. Apparently, they are all the same or similar operations.
Confirmation email will never have order price or any other details, like order tracking link.
After ordering and receiving no response for long time, I checked online for ratings and found all the issues with this vendor. Anyway, I knew from past experience on how to deal with this kind of vendor. At worst, I can cancel the order I thought.
After two days, no followup on the order. The order tracking button on their website is just a link to account page (which I didn't create), and there is no way to cancel it online, even if it is not shipped. If you call customer service, no one picks ups phone and there is no voice mail setup.
I finally sent email, and got a response saying that I need to call their sales number to "verify" the order. I knew how this story was going to end, with a cancellation.
So I called the number, no response first time, left message, no callback.
After few hours, I call again, this time someone picks up the phone and promptly puts me on hold for 10 minutes.
Comes back and says, your order looks good and is ready to ship out. He then asks me that I should buy an extra battery for $$ as the camera comes with a 15 minute (imagine that!) battery. I said no. He then wants to sell a package to me for $150 more, I say no. Then suddenly asks me if I really wanted to get the Japanese version because the price on website is for Japanese version with Japanese manuals,
I knew what was coming, so I told him that web site doesn't says Japanese version, and I want US version for the same price. He says, US version is $150 more expensive.
I stick to my terms and say that if he really wants to sell, he needs to send me "US" version for whatever price is on website.
He finally gives up, and says "you order is cancelled" and suddenly hangs up.

Moral of the store - even if you know how to deal with these crooks, it mostly turns out to be a waste of time.I wasted 3 days.
If you do land into an unwanted situation - promptly call up your card company and dispute the charge saying that you were not able to cancel the order, refuse to take delivery of the package. Card company will even try to settle restocking fee if you haven't even taken delivery of the item.