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I just arranged to buy a Sony KD32M3000 digital flat screen TV at what I thought was a good price on-line from Millenium Camera in New York City. The purchase was processed using a credit card. I then started receiving emails from Millenium that I needed to "confirm the sale", which I thought odd. After long holding periods on the phone, a rep confirmed some of my personal information concerning the sale and then began trying to sell me stands, connections, warranties, the usual stuff. Then he asked whether I had purchased the "American Retail Kit". I asked him what that was. He said that my set came with European connections and would have to be adapted for use in America. I told him I did not want that, but that I wanted a television usable in the States. He said that if I looked at the "catalog", I would have seen that this tv is a grey market tv. I said I had purchased from a web advertisement that said nothing about the tv being grey market, refurbished, etc. He told me that the American version would be $849, rather than the $700 that I paid. I told him I did not want to pay the higher price and that their website said nothing that would have informed me of the nature of this purchase. He asked me what I wanted to do. I told him I wanted to cancel the sale. He simply said "fine" and then hung up on me. I have no confirmation that the sale is cancelled and that my credit card has received credit or not been charged. Can't believe I am dealing with such a disreputable, misleading company when there are B&H, Adorama, Calumet and others where such things never, ever occur. Beware of Millenium. Posted 2/19/08
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Originally Posted by SmartWombat
