Quote Originally Posted by kestrelhawk
That's a lie because they took back the Nikon TC I bought and returned, repackaged it and sold it as new. If they can do this why can't they return you money instead of giving you a in store credit?
Accusing them of lying is pretty heavy. How do you know they did this? Did you go back and check to see if the same teleconverter was on the shelves?

Look, I agree that it would be nice if you could return stuff for a full refund. And it would also be nice if they made it more obvious that you can only return for store credit. Maybe this thread will get them to make their return policy more obvious. However, they aren't using bait and switch tactics or doing anything I would consider dishonest. I think this is one to put in the live and learn column. Take your business elsewhere if you like. Now that I know their return policy, I might be more careful about what I buy. But I still like them and will continue to shop their stores.