B&H Photo does it again

I finally got a tracking number!! Here's what I was emailed...

You recently placed an order for the following item(s). A portion of your order has been shipped.

However, we regret to inform you that due to a system error, some of the ordered merchandise is not in stock.

We apologize for this inconvenience.

I'm glad I'm getting most of my stuff with upgraded shipping but I sucks that I had to drill them to get the service.

The story is not over yet....let's hope all the items are trouble free.

Sorry to hear about your problems. I get anxious, too, when I finally order something.
This is an interesting post as it takes us from beginning to end of the good and bad of dealing with a supplier.
Maybe others could do the same or have a sticky in which people take us from beginning to end of their experience.

I ordered a tripod and some accessories from B&H yesterday. I'm happy to say I received tracking info this morning. I only paid 5-7 ground shipping to save a buck. It's a video tripod, fluid head, and dolly wheels all in one very well priced kit.

When I get the stuff tomorrow, I'll provide an update.


Hi Frog....glad you are interested in my experience. :thumbsup:

That's amazing time to Alaska. What shipping service did they use?

Got the stuff today via UPS minus the out of stock batteries. Everything looks good and new. The tripod will come by next Tuesday. I'm not sure when I'll get the batteries but their system will email me of its availability as it did for the tripod. I have the option of canceling that portion of the order.

Well you know of the ups and downs of this order.

Over and out!

B&H remains my main go-to for camera gear. Today's purchase was very high-value and very highly sought-after. B&H provided me with exemplary service, and got the camera to me next-day with saturday delivery at a very reasonable cost. They're wonderful- for certain other items I'd ordered with the item in question which had rebates, they included the rebate forms; the item in question also has a rebate if you also purchase another item from that manufacturer in the time period... they even included the papers for that!

I had another order- 2 4GB Lexar 133x SD cards-(as of this morning I had 3 orders in transit, would you believe?) that arrived just a few hours later by another shipping method. Once again, rebate papers etc. Perfect!

I can't wait for tuesday for the last little items... a 2GB SD card for my grandmother's point and shoot and a hand strap and new neck strap for my higher value item... to arrive.

B&H is my choice, our school's choice, and the choice of most everyone I know! I go to them first and the rest only if they don't have them :)

Quote:

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Originally Posted by deckcadet

B&H remains my main go-to for camera gear. Today's purchase was very high-value and very highly sought-after. B&H provided me with exemplary service, and got the camera to me next-day with saturday delivery at a very reasonable cost. They're wonderful- for certain other items I'd ordered with the item in question which had rebates, they included the rebate forms; the item in question also has a rebate if you also purchase another item from that manufacturer in the time period... they even included the papers for that!

SNIP

B&H is my choice, our school's choice, and the choice of most everyone I know! I go to them first and the rest only if they don't have them :)

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Thank you. This is very gratifying. Much appreciated.

B&H is by dealer now, BWay made sure of that