OT - contacting Verizon for DSL?
Hello everyone -
I set aside time this morning to order Verizon DSL and needed some questions answered. The line has been busy perpetually and their website doesn't answer questions for 24 hours. Is this the kind of service Verizon is giving for DSL? Can anyone here that has DSL help out?
BTW, I don't want Cable for multiple reasons - one big reason - because it can't be accessed outside the house without another service from either AT&T or Verizon.
So - here are my questions.
How many screen names does Verizon give (not Business account). It sounds like you only get one, but I didn't think this is accurate.
How do you access it using your laptop while traveling?
Does it use a phone line specifically for the DSL?
Any other info would be helpful. I'm about ready to find another way to go online. This is totally frustrating. Sorry if I sound annoyed. I am. :mad: I've had enough problems with aol.
Thanks for any help.
Liz
Re: OT - contacting Verizon for DSL?
Quote:
Originally Posted by Liz
Hello everyone -
I set aside time this morning to order Verizon DSL and needed some questions answered. The line has been busy perpetually and their website doesn't answer questions for 24 hours. Is this the kind of service Verizon is giving for DSL? Can anyone here that has DSL help out?
BTW, I don't want Cable for multiple reasons - one big reason - because it can't be accessed outside the house without another service from either AT&T or Verizon.
So - here are my questions.
How many screen names does Verizon give (not Business account). It sounds like you only get one, but I didn't think this is accurate.
How do you access it using your laptop while traveling?
Does it use a phone line specifically for the DSL?
Any other info would be helpful. I'm about ready to find another way to go online. This is totally frustrating. Sorry if I sound annoyed. I am. :mad: I've had enough problems with aol.
Thanks for any help.
Liz
The good news is that Verizon usually has excellent service. The bad news is that they are terrible when a problem does occur.
I used Earthlink as a DSL provider but I assume they are all competitive. Here's the way it worked for them:
1. I could use up to 10 names at any one time. I never used more than one so I can't help you with this.
2. Away from home, access was via dial-up. DSL got 20 hours/month free dial up while cable got unlimited dialup (cable fails a lot more often).
3. The phone line you have handles voice and data at the same time. The DSL modem hooks directly into the phone jack. Everything else gets hooked in with a DSL filter attached (they supply these). One phone line does everything.
Hope this helps a bit.
Question for Michael......
Michael,
I have a question about keeping my same email address. One problem I had recently with aol included an email problem. The subject in an email included my name. The next day I got an email with my street address in the subject. I don't open emails that I don't know who they are from. Then a few days later, I got a notice that the "email you just sent was undeliverable due to a fatal error." I had not sent any emails out. I called aol and told them about the above 3 situations. They switched me to "fraud" and I was eventually told that it was possible someone had hacked into my account. They changed the password for all my screen names on the spot after asking me if I gave my password out, etc.
So, if someone did hack into my account, would it be better just to let go of my previous screen names? Otherwise the same people are going to know my new email address, right? Or am I missing something here?
Thanks - I know this may be a stupid question, but I want no problems with the new account - just want to begin again. Good-bye aol and all attachments! :p
Liz
Quote:
Originally Posted by Michael Fanelli
I have had the same email address for about 10 years while switching ISP providers too many times to count. How? I use an email "front end."
I have an account with
www.netaddress.com. This account has POP and SMTP with it. The mail gets sent to this address and my email client (Outlook), regardless of ISP, picks up and sends email with my one netaddress email address. I don't use the email addresses provided by the ISP.
This is also an advantage as I can pick up my mail using any web browser when I'm not on my home computer.