Help my pictures are pink

[Jacky60]

Good morning,
I have a Canon PowerShot A60. Yes it is old but it worked well until yesterday. I took pictures outside in 'auto' mode. I downloaded them in my pc as usual but to my surprise all my pictures were 'pink' Impossible to see the subject. I changed my batteries, went outside took more pictures, same problem. What happened?? Is my camera definitely 'kaput' ?? Thank you so much for your help.
Jacky60

[Jacky60]

Here is a sample http://img505.imageshack.us/img505/4...zard003dl2.jpg

[mjs1973]

That's odd looking. Looks like something major wrong here. I'm guessing that the price to repair something like this is going to more expensive than buying a replacement. Canon will give you an estimate on getting it fixed, but I would imagine it will cost more than it's worth.

[another view]

Yeah, that's not an "accidently changed setting"! I think it's time for a new camera...

[SmartWombat]

If it has a "posterise" or "solarise" setting, it could be a settings change.
However on Canon's web site it says:

Product Advisories:
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

http://www.usa.canon.com/consumer/co...=2112&id=29819

This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.

It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

[Jacky60]

Thanks everybody. I am not sure if I will buy another digital camera for the moment. They dont't last very long. too many problems. I will go back to my trusty Nikon compack or olympus.

[jgredline]

Stick a fork in it, it's done..

[SmartWombat]

If it's the problem that Canon list on their website, they fix it for free.
It's only the cost of a phone call to see if that's the cause.
I wouldn't give up just yet.

[another view]

If it's the problem that Canon list on their website, they fix it for free.
It's only the cost of a phone call to see if that's the cause.
I wouldn't give up just yet.

Definitely worth a call. My Fuji S2 went black with a dead sensor and they fixed it for free in a similar program. The cost of the repair would have been more than the camera was worth.