Teleplan Camera Repair?

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  • 10-29-2009, 06:41 PM
    OldClicker
    Teleplan Camera Repair?
    Does anyone have any info on Teleplan Camera Repair out of Hidalgo, Texas?

    http://www.teleplancamerarepair.com/contact.asp

    They are evidently the contracted repar service for some of the camera companies. They are way cheaper than Sony.

    TIA, TF
  • 11-29-2009, 05:51 PM
    WilliamH
    Re: Teleplan Camera Repair?
    Hey Old Clicker,
    I do some consulting to Teleplan Camera Repair. (in their Dallas office)
    They are a first class operation. Repair is a tough business so I am sure you could find some blemishes on their record. I have been in the belly of the beast and I can vouch for them.
    They work really hard to make sure the repair is done right the first time.
    If you experience any issues with them, please email me and I will intervene.
  • 11-29-2009, 06:57 PM
    OldClicker
    Re: Teleplan Camera Repair?
    Quote:

    Originally Posted by WilliamH
    Hey Old Clicker,
    I do some consulting to Teleplan Camera Repair. (in their Dallas office)
    They are a first class operation. Repair is a tough business so I am sure you could find some blemishes on their record. I have been in the belly of the beast and I can vouch for them.
    They work really hard to make sure the repair is done right the first time.
    If you experience any issues with them, please email me and I will intervene.

    Thank you. - TF
  • 05-25-2010, 08:22 AM
    jayemmar
    Re: Teleplan Camera Repair?
    I'm having a trying experience with Teleplan. I sent them my Canon 30d, which has an obvious tear in the shutter blinds. I noted this when I sent them the camera. I prepaid a 102 dollar and change repair cost for replacing the shutter, and now it's been over two weeks, and I can't get a straight answer from Teleplan as to what the status of the repair is, beyond that the unit is in evaluation.

    I told the representative that if the shutter has not yet been replaced then I want a refund and the camera returned. Sounds to me like this is an operation where the blind is leading the deaf. What a mistake!

    jayemmar
  • 05-25-2010, 10:04 AM
    OldClicker
    Re: Teleplan Camera Repair?
    Quote:

    Originally Posted by jayemmar
    I'm having a trying experience with Teleplan. I sent them my Canon 30d, which has an obvious tear in the shutter blinds. I noted this when I sent them the camera. I prepaid a 102 dollar and change repair cost for replacing the shutter, and now it's been over two weeks, and I can't get a straight answer from Teleplan as to what the status of the repair is, beyond that the unit is in evaluation.

    I told the representative that if the shutter has not yet been replaced then I want a refund and the camera returned. Sounds to me like this is an operation where the blind is leading the deaf. What a mistake!

    jayemmar

    Mine took 9 weeks from when I shipped it. - TF
  • 05-31-2010, 01:18 PM
    asender.wi
    Re: Teleplan Camera Repair?
    I paid them to fix my camera and after three months of nagging them, they finally returned it still broken. I sent it back again and now it's going to be two months and still nothing. I looked at the Better Business Bureau link posted above for them their rating is a big fat F. I wish I would have checked them first. They say they have fixed 1.2 million cameras but they have an F rating with the BBB and when you lookup their website on dnsstuff.com, the site was only started last year in 2009 which seems rather fishy. I'd would not use teleplancamerarepair.com as it's too questionable. Right now they have had my camera and my money for about five months total and still nothing. The first time it came back it didn't even look like they worked on it. They were very rude too after they had my camera and they just give excuses. Good luck to anyone who made the mistake of sending their camera to them, if you can just get your camera back that may be the best thing. If it comes back broken again, there is no way I'd send it back. I personally think Teleplan Camera Repair is a scam and a fraud.
  • 06-09-2010, 07:27 PM
    Poseyanca
    Re: Teleplan Camera Repair?
    They worked hard to find now obsolete CCD for my Olympus Camedia C-5050. They were less $ than one competitor and returned the camera looking like new as well as repaired. Please understand the the turn around was not as they nor I would have liked-I don't think CCD was easy to find.. I am grateful, nonetheless, to them for repairing an otherwise irreparable unit. I doubt that anyone else could have been bothered. I had taken a chance on this broken camera at a local pawn shop for $10 as it has an unheard of f/1.8 lens and (f/1.8CCD). The features that are extensive. Would absolutely recommend them. Need to send them an email thanking them.
  • 07-21-2010, 09:25 AM
    spotbark
    Re: Teleplan Camera Repair?
    I contacted Teleplan Camera Repair after attempting to fix my own Sony, and there were all these tiny parts I could not put back together. They were very good! Sent in all the little pieces and they put my Sony humpty dumpty back together again. part of their repair included a cleaning.