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  1. #1
    Junior Member
    Join Date
    May 2006
    Location
    Fort Defiance, Arizona
    Posts
    1

    Best Priced Cameras.com - need help!

    I need help and I need it rather quickly. Last week it seems I made the same mistakes as everyone else and bought a camera from Best Price Cameras. I purchased the camera and several lenses believing I bought a 20D Canon and two Canon lenses. I asked the salesman specifically what lenses I was getting (meaning brand name) and he told me the lenses were Canon autofocus. Wrong, they were Sigmas. At least I recieved mine! It looks like others didn't. Here is my dilema. I called the company, they were rude, called me a liar, and tried intimidating me off the phone. When that didn't work, they hung up on me. I was however able to get a return number to send everything back. Those of you who have had dealings with this company, when you sent back the items purchased, did you get a refund on your card and did they charge you the hidden restock fee? Please let me know, I have just a few days to send it back. I am trying to decide if I should keep it and learn from my mistake or send it back and risk fighting to get my money back. Basically I would rather keep the darn camera and lenses than be out my money and in a prolonged fight. Any suggestions or comments would be helpful.

    Thanks. (I hope I posted this right, this is my first time on line here.)

  2. #2
    Senior Member cyberlord's Avatar
    Join Date
    Mar 2006
    Location
    FWB, FL, USA
    Posts
    577

    Re: Best Priced Cameras.com - need help!

    Talk to your CC company. That's the beauty of CCs.

    Also report it to the BBB. False advertising.

    Tim
    My blog - Photography Rulez


    'Slim' - K10D and *ist DL w/ SMCP DA 70mm 2.4 Limited, SMCP-DA 18-55mm f/3.5-5.6, SMC M 28mm f/2.8, SMC M 50mm f/1.7, and Tamron AF75-300mm f/4-5.6 LD Macro
    Slim of the Clan O'Canon - A1 w/ FD 28, 50, 70-210 & Sigma 500/1000 f8/f16

  3. #3
    has-been... another view's Avatar
    Join Date
    Jan 2003
    Location
    Rockford, IL
    Posts
    7,649

    Re: Best Priced Cameras.com - need help!

    Your credit card company has a lot more clout dealing with situations than you (as one person that can easily be hung up on) do. If a credit card issuer gets too many complaints from a retailer, that's the end of their credit card merchant account, and probably the end of their business.

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