• 12-09-2008, 03:25 PM
    photon00b
    Has anyone made a purchase from Eoslightingllc.com?
    Pardon me, fellow forum users, but I am about to embark on a tiny rant:

    :mad:

    I purchased a studio lighting kit from them a few weeks ago and have gotten NOTHING but a bad taste in my mouth.
    It took them over 2 weeks to even process my order. TWO WEEKS!
    I had made several phone calls, each time leaving a message, and I sent them emails to every email address i could find for them, only to get no response for about 6 days.
    Finally, after about 13 calls in 1 afternoon, I got through to someone.

    Fast forward: about 3 1/2 weeks goes by and i get PART of my order...3 softboxes, the bulbs, and some extension cords. No light stands.
    Several MORE phone calls went unanswered and today i picked up the final box of the order...only 1 light stand was in the box and it has a broken wheel well on it and the wheel was not even in the box.
    I spoke to a woman today and told her my trouble and she gave me another email to message and told me that I would be getting a call back soon.

    No phone call, no email, and no 2 more light stands.

    Bottom line of my story is this: Do not make a purchase from them, as it seems like more of a hassle for them to ship your products than it is to run a successful business.

    I apologize for the rant.
    Have a good day!
    Matt
  • 12-10-2008, 12:26 AM
    Frog
    Re: Has anyone made a purchase from Eoslightingllc.com?
    Sorry to hear about this.
    It will probably be moved to dealer feedback forum.