• 05-13-2008, 12:57 PM
    QueenQueen
    Another BroadwayPhoto Story
    I found many horrible stroies about BP in many forums.

    Yesterday, I ordered Panasonic Lumix DCM-FX500K at BP.
    I was requested to call their department for verifying the order.

    So, I called them.

    The person I contacted asked me just order number,
    and he said "the order is verified. I will ship the item today. You will receive camera within several days."

    Then he said "have a nice day!"

    That was it!

    The process confirming order was just normal as other internet sellers.
    HE DIDN'T TRY ME ANYTHING.
    I WAS SOMEWHAT DISAPPOINTED
    BECAUSE I WAS READY FOR THE BATTLE.:eek:

    hmmmmmmmmmmmmmmmmmmm....

    I hope I will get the right camera.
    I will post again when I receive the shipment.
    Am I lucky person?
  • 05-13-2008, 03:37 PM
    Grandpaw
    Re: Another BroadwayPhoto Story
    Quote:

    Originally Posted by QueenQueen
    I found many horrible stroies about BP in many forums.

    Yesterday, I ordered Panasonic Lumix DCM-FX500K at BP.
    I was requested to call their department for verifying the order.

    So, I called them.

    The person I contacted asked me just order number,
    and he said "the order is verified. I will ship the item today. You will receive camera within several days."

    Then he said "have a nice day!"

    That was it!

    The process confirming order was just normal as other internet sellers.
    HE DIDN'T TRY ME ANYTHING.
    I WAS SOMEWHAT DISAPPOINTED
    BECAUSE I WAS READY FOR THE BATTLE.:eek:

    hmmmmmmmmmmmmmmmmmmm....

    I hope I will get the right camera.
    I will post again when I receive the shipment.
    Am I lucky person?


    Don't be too disappointed because you haven't recieved your order yet and when you do you may find out then that the battle has just begun, Jeff Good luck:mad2:
  • 07-15-2010, 03:42 PM
    ramagroup
    Re: Another BroadwayPhoto Story
    i bought a cannon tx1 powershot form broadway photo... i did my research.
    put the order thru online. got a call from a costumer rep.
    "we just received your order calling to confirm that"
    i said "yes, that is me:)"
    he says "you know we have a special with the same camera in it that would save you money"
    i said " oh really, what is it?"
    he says " you can get all these added lenses, lenses and batteries and extended warranty for not much more"
    anyways... he talks me into paying for 2 lenses that are not compatible to the camera... i confirmed that with cannon... sends me a dead battery that does not hold a charge well... a knock off battery... and to top it off they sell me a 5 yr warranty and the company does not exist anymore...

    i was super ripped off...

    not sure where they get there products but ... i would never buy anything from them again.

    when i spoke with cannon and the lens manufacturer about the products and they both confirmed that the products where not compatible ... broadway photo still insisted they where compatible ( l.o.l) they are out of there minds.

    from what it seems from my conversation with them... they seemed to be so sort of a fundamentalist group... the way the spoke.
    trying to persuade me by fear... and how honorable they were.

    there tune changed when they found out i was an attorney...
    they sent me a bunch of free stuff.

    but never admitted to there lies... and now after a year the camera does not work.

    terrible... warning to you all.
  • 07-15-2010, 06:34 PM
    Frog
    Re: Another BroadwayPhoto Story
    We welcome you, though your story is an unhappy one.
    The more reports we get, the more likely others are to find them before they make the same mistake.